I can't sign in to Breakcold. What should I do?
Updated October 19, 2026
Almost every sign-in problem has one of three causes. Pick the one that matches what you see:
- You're not sure where to sign in, or you have a v1 account: Which Breakcold address should I sign in to?
- The sign-in code doesn't arrive, or it says it's invalid: I didn't receive my sign-in code, or it's invalid
- You're in, but Breakcold asks you to set up a new account, start a trial or pay: I signed in but Breakcold asks me to set up an account or pay
Quick checks
- Use the address of your region: eu.breakcold.com (Europe) or us.breakcold.com (Rest of the world). Breakcold v1 is app.breakcold.com.
- Use the exact email address your account was created with, or the one your teammate invited.
- If you signed in with Continue with Google or Continue with Microsoft, check which Google or Microsoft account the browser picked.
Still stuck? Click Support at the bottom of the sign-in page to chat with us. Tell us the email address you use and the address you sign in at.
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Still stuck?